Accessibility & Equal Opportunity

1. Purpose

We are committed to providing equal opportunity and full accessibility to all individuals, regardless of disability, race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, or any other protected characteristic. This statement reflects our commitment to comply with all applicable federal, state, and local accessibility and anti-discrimination laws, including:

• The Americans with Disabilities Act (ADA) and ADA Amendments Act
• Section 508 of the Rehabilitation Act (where applicable)
• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• All applicable state and local accessibility requirements in Delaware and Virginia

2. Scope

This statement applies to all aspects of our operations and affects all individuals who interact with ERETAI, including:

2.1 Digital & Online Services

All ERETAI digital products, websites, mobile applications, platforms, and online communication systems are designed and maintained to be accessible.

2.2 Physical Environments

ERETAI currently operates no physical offices. When we host in-person events, we plan them with accessibility in mind and select venues that meet applicable accessibility standards.

2.3 Communications

All written, audio, visual, and electronic communications from ERETAI (including documents, videos, presentations, and announcements) are provided in accessible formats.

2.4 Employment Practices

Recruitment, hiring, compensation, benefits, training, advancement, and all terms and conditions of employment operate without discrimination.

2.5 Covered Individuals

This policy applies to users, clients, employees, job applicants, contractors, vendors, and all other individuals who interact with ERETAI.

3. Digital Accessibility

3.1 Accessibility Standards

We work toward WCAG 2.1 Level AA conformance across our digital platforms. Because our platforms run on third-party software, full conformance depends in part on our providers; we raise accessibility gaps with them and track remediation. Our commitments:

• Level AA Target: We design and maintain our content to meet WCAG 2.1 Level AA, and we remediate barriers when they are identified.
• Section 508 Alignment: We align with Section 508 standards where applicable to our engagements.
• Barrier Elimination: We actively work to identify and eliminate accessibility barriers in all digital environments.
• Continuous Testing: Accessibility is regularly reviewed, tested, and improved to ensure genuine usability for all.

3.2 Accessibility Feedback & Support

We welcome feedback from you regarding accessibility. If you encounter any barriers or accessibility issues with any ERETAI digital product or platform, please report them to support@eretai.com.

All accessibility feedback will be acknowledged within five (5) business days, and we will work to address reported issues promptly. Requests for accommodations or accessible formats for ERETAI materials should also be directed to this email address.

4. Physical Accessibility

4.1 Accessible Facilities

All ERETAI physical locations meet or exceed ADA accessibility requirements, including:

• Accessible entrances and exits with appropriate signage
• Accessible parking spaces near building entrances
• Accessible restrooms and facilities
• Accessible seating arrangements in meeting rooms and event spaces
• Accessible elevators and other vertical access systems
• Clear pathways and aisles free from obstacles

4.2 Auxiliary Aids & Services

We provide auxiliary aids and services to ensure effective communication with individuals with disabilities, including:

• Sign language interpreters and real-time captioning for meetings and events
• Materials in accessible formats (large print, Braille, digital formats)
• Assistive listening devices
• Document readers and other assistive technology support
• Service animals are welcome at all ERETAI facilities

Requests for auxiliary aids should be submitted at least five (5) business days in advance when possible to ensure availability.

5. Equal Employment Opportunity

5.1 Non-Discrimination in Employment

We are committed to providing equal employment opportunities to all qualified individuals. We do not discriminate on the basis of disability, race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, or any other protected characteristic. This commitment extends to all aspects of employment, including recruitment, hiring, compensation, benefits, promotion, training, and termination.

5.2 Recruitment & Hiring

We actively recruit qualified individuals with disabilities and provide reasonable accommodations during the recruitment and hiring process upon request, including:

• Accessible job application systems
• Accessible job descriptions and posting materials
• Accommodations during interviews and assessments
• Accessible materials and formats throughout the hiring process

5.3 Training & Development

We provide accessible training and professional development opportunities to all employees, with accommodations available upon request to ensure equal participation and success.

6. Reporting & Accommodations

Any individual who believes they have been subjected to discrimination or denied access to ERETAI services, products, facilities, or employment opportunities on the basis of disability or other protected characteristics may file a complaint or request an accommodation.

6.1 Accessibility Issues

Email: support@eretai.com

Attn: Accessibility & Inclusion

Use this channel to report digital or physical accessibility barriers, request accommodations, or request materials in accessible formats.

6.2 Discrimination Complaints

Email: legal@eretai.com

Attn: Compliance & Investigation

All complaints will be reviewed promptly and confidentially. We are committed to investigating all reported concerns and taking appropriate corrective action as needed. You will be informed of the outcome and any remedial measures taken.

7. Vendor & Partner Requirements

We require all vendors, contractors, and partners who provide goods or services to ERETAI to maintain accessibility and equal opportunity standards comparable to those outlined in this statement. Contractual agreements include accessibility requirements and anti-discrimination provisions to ensure that third-party services and products meet our commitment to accessibility.

8. Accountability & Enforcement

We take compliance with this accessibility and equal opportunity statement seriously. Violations of this policy may result in disciplinary action, up to and including termination of employment or contractual relationships. We maintain a zero-tolerance policy for retaliation against any individual who reports a potential violation or participates in an investigation.

9. Modifications

We may update this statement as accessibility standards evolve, assistive technologies advance, or our platforms expand. Our commitment to inclusion is permanent; our specific practices will continue to improve. The most current version of this statement will be available on the ERETAI Connect platform. Notification of significant changes will be provided to affected stakeholders as appropriate.